by Michael Werneburg

don't buy a St. Moritz made-in-Canada watch

This is my watch. It's a "Momentum" by St. Moritz.

St. Moritz Momentum timepiece
St. Moritz Momentum timepiece

I bought it because it was the only timepiece I could find that was made in Canada. And by "made in Canada" I mean made somewhere outside of Canada, and assembled in the country. I tried buying a watch that way because I like to support local business.

Well, I was wrong to in this case. This is not a good wrist-watch.

The problems began when I bought the nice-looking stitched leather band. During the first Summer I worse the watch, the leather simply fell apart. I've worn leather-banded watches for years, and never seen anything like it. Disappointed, I bought a second one—an expensive and slow process given that I was by then living in Japan. That second band also rotted away in the course of a year. Getting nothing from St. Moritz in the way of support, I foolishly bought a metal band despite loathing the things.

This last purchase was simply throwing good money after bad. The metal bands are much more expensive, and while the thing managed to last two whole years, this longevity was more than the watch itself had in it. Because during the unusually hot Tokyo summer of 2010, the watch suddenly fogged up. I don't know if it was moisture or mold, and I don't care—it's supposed to be a watertight watch suitable for diving.

In November of 2010, I finally had a chance to take the thing into the Mountain Equipment Co-op in Toronto. This isn't where I'd bought it, but they do sell them. Walking up to the sales counter that displays the latest model of this same watch, I told the fellow, "Hi, I bought one of these watches."

"That's too bad," he said. In the ensuing conversation, it turned out that everybody's leather bands had disintegrated, and that St. Moritz no longer sells the things. Instead, they sell a faux-leather that's suppose to last longer. He held one up for me and instructed me to smell it. Chocolate? Yes, they'd impregnated the fake leather with the smell of chocolate. I have no idea why. In any event, the fellow at the counter told me to take the watch to the service counter for a trip back to the "manufacturer" (ie "assembler").

I did that. The woman there told me that many of the watches were turning up fogged. When I asked, "What about the dive rating," she said that she'd heard from the manufacturer that prolonged exposure to humidity was actually worse than outright immersion in water. Sounds nuts to me, but not as nutty as chocolate-flavoured watch bands.

By January, I got the watch back. The fogging was gone. But now the watch was moving slowly. "New battery," I told myself, and took it to a shop here in the neighbourhood where I now live. A couple of days after the battery switch, the thing started getting progressively later again. I'd been warned that this might happen by the jeweler who sold me the battery; but he'd warned that that would mean the thing needs to be disassembled and properly repaired.

So I can't use it. And I've now paid for a total of three bands for this timepiece, and in only five years I've watched it become useless and/or in need of an overhaul despite no strenuous use. Given the money I've already thrown at at, I'm leery to spend more on a repair that could be required again in only a few years.

I don't know what to do. I've found these wooden, made-in-Canada watches, but I'm not sure that a $100 watch will be any more reliable than the ~$300 heap of junk on my desk.

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reader comments
gravatar for Yuri Doric
That sucks.



I, too, like the idea of things 'Made in Canada' and by that wish, too, it included manufacturing (as opposed to only assembling).



As for St. Moritz, though, I have to say I am quite pleased with the model I purchased of theirs (via MEC) some years ago now. It's worth adding I have a rubber banded model.



I do have one small complaint, though it's not much of an issue really: the bright orange of the second hand faded. I brought it to their locating in Vancouver where they re-painted it or replaced it for free but it too eventually faded.



Overall I am very happy with my watch and happened across this as I was planning to look at other St. Morritz models (I'l like a watch with an alarm). I am curious what direct contact you have had with them and specifically what their response was.



If those Tense Wood watches are Canadian made why are they importing exotic woods? I can only assume our are not suitable, however, do foreign woods not put into question their genesis to some degree?



Aside from that I don't think I'd be at all comfortable with a wooden watch.



Yuri
Yuri Doric
2012.07.09
I'm glad that your experience with the St. Moritz was a happy one.

My contact with St. Moritz came to twice replacing the leather strap and once sending the watch back for repair. The replacement leather strap they sent met the same fate as the first one - it disintegrated. And the "repair" didn't seem to have worked out.

I think these are cheaply constructed timepieces. Looks like it's true what they say, you get what you pay for. Happily, no one really needs a wristwatch in the era of the mobile phone.

And no, I never bought one of the wooden timepieces.
-Michael
gravatar for John C
Too bad you've had such a bad experience. I have had the same St Moritz professioal dive watch for 15 years, as had my wife. I have had this thing ripped off my wrist twice in huge bike crashes, its been pummelled in surf and abused in snow and it is still perfect except for some well earned scratches on the rotating bezel (which still functions perfectly) Whenever I need service, I drop by St Moritz and they service pretty much for free with a smile. I would buy another St Moritz watch in a heartbeat, especially the professional dive watches. Perhaps the lighter models are not meant for abuse but I can recommend the dive professional. Good luck.
John C
2012.12.14
That's great to hear. Mine wasn't up to the challenge of being worn to work on a regular basis; maybe it's just that the more recent ones are the problem? But I know I'm not alone, when I brought it to the MEC to see about a repair, the fellow behind the counter looked at it, shook his head, and said, "Yeah, I bought one too..."

Only watch I've ever thrown in the garbage in my entire life.

Thanks for writing, I've posted your comment to the site.
-Michael
gravatar for LT
I am an airline pilot and a timepiece is very important in my life. I have several watches of varying quality such as Cardinal, Citizen, Breitling (Aerospace), StMoritz. By far the worse watch is the StMoritz. Although very attractive in the showcase it is not made for endurance. Cheap leather strap, unreliable seconds movement. Too bad, love to buy Canada made. Over priced watch which I do not recommend for anyone on the go. Should stay in the store window where it belongs. Better off buying a cheapo at at Walmart than a StMoritz.
LT
2012.12.16
Well put, LT.
-Michael
gravatar for Andrew G
I purchased a Momentum M1 St Moritz watch from the store Watch IT and am having exactly the same fogging up issues. 1st time it happened I took it back to the Vancouver location (pain in the rear to get to) and paid $30-$40 to get it fixed. They put it through some tests which I think works out how the moisture got in there but of course it's the customer that did something wrong.



That being said it wasn't a massive fee for the repair and I think they actually put a new faceplate in. The watch was mailed back to me and the fogging was gone. Only 3 weeks later the fogging is back and there is not a chance that the time adjustment dial had been opened. As far as we were concerned this thing was sealed and considering the water resistance depth is 200M it's not doing a very good job 'above' sea level. It wasn't even worn in the shower.



Not sure what to do really other than just give St Moritz watches a miss in the future as it's just an inconvenience. I'm 45 years of age, have owned many watches and even the cheap ones have never steamed up. I too purchased the watch because it was a local company but whats the point.



St. Moritz in Vancouver, Canada, you get a big thumbs down from me.

Andrew G
2012.12.28
> I too purchased the watch because it was a local company but whats the point.

Exactly. Adding injury to insult, isn't it - I'd love to know if there's anyone actually making watches in Canada.
-Michael
gravatar for Massimo
I am a watch collector and own about 20 watches some Rolex some Breitling and Tags most Swiss but a few From Japan . Saying all that the St Moritz line is about at the same level as most Japanese watches. In fact most of their watches are Japanese movements with some Swiss movements. I believe they are a good over all watch if you stay with a dive style watch with a rubber or metal bands you can buy more then one at those prices without the need to lock up your watches in a bank volt like with the high end Swiss watches, always remember you get what you pay for to so don't compare a 10,000 Breitling to any 300$ watch made any where.
Massimo
2013.01.03
You make some good points, thanks for writing. Thanks in particular for the comparison with Japanese watches, I was considering buying a replacement while in Japan for the near year.

I really don't know anything about $10,000 watches but I do expect that even a relatively inexpensive watch would last longer than three years. I was willing to invest in repair and did so (in addition to replacing two leather straps in as many years), but neither the manufacturer nor a watch repair shop in my area could resolve the issues. I posted the article on my website as a simple warning that the watches aren't worth what St. Moritz is charging.
-Michael
gravatar for Jan
I bought a Pathfinder men's watch some 10 years ago and returned it because it fogged up. I bought a Titan II about 8 years ago and I love it.

I did need to have it serviced when the alarm (on/off) button came out but the service was quick and inexpensive. I certainly would recommend the Titan II because it is very light (titanium body) has an analog alarm and a stop watch. Two years ago I discovered a Speidel watch band made of some kind of rubber with a quick on/off clasp. It is fantastic and sells for $6.99 at Kmart.

Jan
2013.02.12
I'm glad the second watch worked out for you. Thanks for leaving your note.
-Michael
gravatar for Don Radford
I have a St Moritz Pathfinder, and it has easily outlasted the last two Seiko watches I owned. It is now over 5 years old, and I have never had a fogging problem, despite wearing it snorkelling, kayaking and swimming regularly. I have had it serviced twice at St Moritz, plus I have replaced the band twice (they do wear out). In my experience, Customer Service at St Moritz is brilliant. No problems with accuracy, either and for a sub $200 watch, I am generally pretty impressed, with absolutely no basis to complain. I would certainly replace it with another St Moritz product, when that becomes necessary.
Don Radford
2013.03.14
Glad to hear it, Don. You were luckier than I!
-Michael
gravatar for Allan
I've used my St. Moritz Momentum daily since 2006. I've only had to replace the battery. It's the best bang for the buck in terms of dive watches.



It's been through a lot as my primary watch. Diving, cycling, running, being knocked around, and not a scratch on the face. It keeps the time perfectly.



I have the black rubber band... I'd really question why anyone would want to have a leather band on a dive watch anyway.



My only complaint is the band, over time (7 years) the band has stretched a little bit, leaving it a little loose on my wrist. But in my opinion the band is not the watch, and bands should be replaced periodically.
Allan
2013.04.03
Allan, it sounds like you have a good watch. I bought mine prior to yours, I don't know what went wrong, perhaps I just got a lemon. But it wasn't even up to daily urban wear.

Thanks for leaving your comment.
-Michael

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